Novarest Hotel

Terms and Conditions

These terms explain how you may use the Novarest Hotel website and what applies when you book a stay with us. Please read them carefully before making a reservation.

Introduction and Acceptance

Welcome to Novarest Hotel

These Terms and Conditions govern your use of the Novarest Hotel website and any bookings made through it. By accessing the site or completing a booking, you agree to be bound by these terms. If you do not agree with any part of them, please do not use the website or make a booking.

  • The website is operated by Novarest Hotel, located at 12 Arcade Lane, Sydney NSW 2000, Australia.
  • These terms may be updated from time to time, and continued use of the website after changes are posted constitutes acceptance of the revised terms.
  • If you have questions about any part of these terms, contact us using the details in the Contact Information section below.

Effective Date

These terms are effective as of 04 September 2026 and apply to all use of the website and bookings made on or after that date. Any material changes will be communicated through a notice on the website.

Website Use

Permitted Use

You may use this website for personal, non-commercial purposes to view information about Novarest Hotel and to make legitimate bookings. You agree not to misuse the website or its content.

  • You may not attempt to gain unauthorized access to any part of the website or its servers.
  • You may not use the website in any way that could damage, disable, or impair its functionality.
  • You may not use automated systems to extract data without prior written consent.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Novarest Hotel or its licensors and is protected by Australian and international intellectual property laws.

  • You may view and print pages for personal use only.
  • Any reproduction, modification, distribution, or republication without prior written consent is prohibited.
  • The Novarest Hotel name and logo are trademarks and may not be used without permission.

User Content

If you submit any content to the website, such as reviews or feedback, you grant Novarest Hotel a non-exclusive, royalty-free license to use, reproduce, and display that content in connection with the website and hotel services. You are responsible for ensuring that any content you submit is lawful and does not infringe third-party rights. Novarest Hotel reserves the right to remove any user content at its discretion.

Bookings and Reservations

Booking Process

Bookings can be made through the website, by phone, or via email. A booking is confirmed only when you receive a confirmation email from Novarest Hotel.

  • You must provide accurate and complete information when making a booking.
  • The hotel reserves the right to refuse or cancel bookings in cases of suspected fraud or error.
  • Special requests are subject to availability and cannot be guaranteed.
  • Phone: +61255501234
  • Email: [email protected]

Payment Terms

Payment for your stay is due upon check-in unless otherwise specified. The hotel accepts major credit cards and may require a pre-authorization or deposit at the time of booking.

  • Rates are quoted in Australian dollars (AUD) and include GST unless stated otherwise.
  • Any additional charges incurred during your stay must be settled upon check-out.
  • The hotel is not responsible for currency conversion fees charged by your bank.

Cancellation and No-Show Policy

Cancellation policies vary depending on the rate and booking conditions. Please review the specific cancellation terms provided at the time of booking.

  • Standard cancellations must be made at least 48 hours prior to arrival to avoid a charge of one night's stay.
  • No-shows will be charged the full amount of the first night.
  • Special offers or non-refundable rates may have different cancellation terms.

Hotel Policies

Check-In and Check-Out

Check-in time is from 2:00 PM, and check-out time is by 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.

  • A valid government-issued photo ID is required at check-in.
  • Guests must be at least 18 years old to check in.
  • Late check-out may incur additional charges.

Guest Conduct

Guests are expected to behave respectfully towards other guests and hotel staff. The hotel reserves the right to remove any guest who engages in disruptive or illegal behavior.

  • Smoking is prohibited in all indoor areas; designated smoking areas are available.
  • Pets are not allowed except for service animals.
  • Noise levels must be kept reasonable, especially between 10:00 PM and 7:00 AM.

Damage and Liability

Guests are responsible for any damage caused to hotel property during their stay. The hotel may charge the credit card on file for repairs or replacement costs. The hotel is not liable for loss or damage to personal belongings unless caused by hotel negligence. Safe deposit boxes are available at the front desk for valuables.

Poker Lounge Disclaimer

Offline Poker Lounge

Novarest Hotel features a physical poker lounge where guests can enjoy poker games in person. The poker lounge operates strictly offline at the hotel premises and does not offer any online gambling or betting services.

  • No online gambling or financial transactions related to poker are conducted through this website.
  • Participation in poker games is subject to the hotel's house rules and applicable laws.
  • Guests must be of legal age to participate in poker games as per Australian regulations.

Limitation of Liability

General Limitation

To the maximum extent permitted by law, Novarest Hotel shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or your stay at the hotel.

  • This includes, but is not limited to, loss of profits, data, or goodwill.
  • Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, or for fraud.
  • The hotel's total liability for any claim shall not exceed the amount paid by you for the relevant booking.

Website Availability

Novarest Hotel does not guarantee that the website will be available at all times or free from errors or viruses. You are responsible for implementing your own security measures. The website may be temporarily unavailable due to maintenance or technical issues. The hotel is not liable for any loss or damage caused by a distributed denial-of-service attack or other harmful material.

Governing Law and Jurisdiction

Australian Law

These terms and conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of New South Wales. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. These terms do not affect your statutory rights as a consumer under Australian Consumer Law.

Changes to Terms

Updates and Notification

Novarest Hotel reserves the right to modify these terms at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically for changes. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Contact Information

Questions or Concerns

If you have any questions about these Terms and Conditions, please contact us using the details below.